FAQ

Frequently Asked Questions

Are you licensed and insured?

Yes, we have a tree care service license, and we also have a Certificate of Insurance on file.

Are Estimates Free?

The estimates provided by our company are all free of charge.

After initial contact, when can I expect to receive the free estimate?

Expect to get your free estimate within 2-3 business days; however, the exact day and time will depend on how much work we are doing in the area. If the area experienced harsh weather within the last couple of days or weeks, it may take more time to receive an estimate. If this is the case, we thank you in advance for your patience.  Someone from our office will call you as soon as possible.

When can I expect your professional tree service team to arrive?

Once again, this will depend upon our workload and what has recently happened in the area. If there was a major storm in the area, it could take a few weeks before we are able to start on your specific tree service project. We strive to ensure that all our customers receive quality tree service, and we would really appreciate your patience in this matter.  Please understand that we have emergency services that must be performed before we can complete our regularly scheduled tree projects.

Does your tree service team prune trees with spikes?

No, we do not climb live trees and use spikes during pruning. This is not acceptable in the tree service industry. Although this practice was very prevalent during the 1980’s and is still being used today, we do not use spikes for tree pruning.  Only when doing tree removals would spikes be utilized.

Does your tree service team top trees?

Topping trees is also frowned upon within the tree service industry, and we do not do it. This changes branch structure, which results in weak limbs and branches. It might make trees look safer, but this actually damages them overall.  Never top trees.

How are property damages handled?

Unfortunately, accidents happen.  There are times when we accidentally damage driveways, siding or other property items.  But the amount of damage is usually quite minor considering the amount of work that is done overall.

Are there English speaking members on your tree care service team?

Are there English speaking members on your tree care service team?

Do you leave behind tree debris once the job is done?

>We remove all yard debris, unless you have indicated that you want to keep some of the damaged wood on your property to use later.

Why is tree pruning essential?

This is just the nature of trees. There are many reasons for pruning trees. This makes them look better. Also, branches should be pruned so that they do not block important views.  But most importantly, if you fail to prune the trees on your property, this could become a safety hazard and a health risk.Unfortunately, dead branches can fall on your home and its inhabitants.  Frequent pruning can ensure that no harm comes to your family, visitors, pets or property.

Also, understand that trees should never be allowed to grow close to power lines.  This damages the limbs, which can become a home for insects and disease.

What type of schedule should I have for pruning my trees?

Trees should be pruned annually. Try to prune them during the dormant season.

When is the best time for tree pruning

Trees can be pruned any time of the year, but the best time is to do it before the bud break. Usually evergreen trees don’t have to be pruned unless they need to be shaped with hand shears. Usually these are smaller trees such as Holly.Never cut larger evergreen trees.  In addition, deciduous trees can be pruned year round.

Tree pruning vs. tree trimming?

Both of these involve getting rid of dead tree branches. Scrubs are trimmed, and trees are pruned.

What type of trees are in my yard?

Look at each tree and identify them according to features such as the bark, seeds, fruit, leaves and shapes. Use a tree guide such as The Arbor Day Foundation website.

What is an EAB and is it in my tree?

EAB stands for Emerald Ash Borer. This is an invasive, little green insect that can damage and kill ash trees. This insect likes to live in ash trees and damage them by digging deep into the bark.The best way to tell if your trees have this little insect is to look at the holes in the bark.  They produce 1/8 inch holes that are “D” shaped.  Please visit the USDA Forest Service website for more information about the Emerald Ash Borer.

What is an EAB and is it in my tree?

EAB stands for Emerald Ash Borer. This is an invasive, little green insect that can damage and kill ash trees. This insect likes to live in ash trees and damage them by digging deep into the bark.The best way to tell if your trees have this little insect is to look at the holes in the bark.  They produce 1/8 inch holes that are “D” shaped.  Please visit the USDA Forest Service website for more information about the Emerald Ash Borer.

Can my tree be saved if it has dead tree branches?

Call us if as soon as possible if your tree has dead branches. This could turn into a safety hazard. We have specific tree experience, and we can diagnose your trees, remove dead tree branches and advise if there are other health of safety concerns that need to be addressed.

Your team cannot get to my tree via a bucket truck.  Will it be hard to prune?

Our pruning team can still access your tree because we are experienced climbers. This is why you should always hire a professional tree pruning service to for safe tree pruning.

What is a certified arborist?

This is a specially trained tree technician who knows how to take care of trees and shrubs to ensure that they remain healthy and beautiful.

Why remove tree stumps?

Tree stumps are removed to improve looks and to reduce safety hazards. Pets and people can trip over stumps, and stumps can become breeding grounds for insects.

Why prune shrubs?

Shrubs are pruned so that they look better. This has a positive impact on your home’s aesthetic appeal by making walkways and windows look beautiful, clean and impressive.

Why use mulch?

Utilizing mulch is one of the best ways to keep your shrubs and trees healthy. Not only does it keep the roots cool during summer months, but it also helps keep them insulated during the cold harsh winter months.But make sure that you use just the right amount of mulch.  If too much mulch is used, this can make the tree roots in your yard decay.

If the winter is mild, will I have more insects in my yard?

Yes, a mild winter means that your yard will have a larger insect population during the next season.